Consumer Information

Rights and Responsibilities

• Charter of Aged Care Rights (over 65 or if you identify as ATSI over 50)
• Charter of Aged Care
• Commonwealth Home Support Programme (CHSP) | My Aged Care
• Inpatient Patient Rights Responsibilities
• Home and Community Care (HACC) Charter of Rights (if under 65)
• Australian Charter of Health Care Rights
  • Easy English Version
  • In Your Language
• Department of Human Services Charter of Client Rights
• My Aged Care

Privacy and Freedom of Information

• Privacy
• Freedom of Information Request and Authorisation Form

Patient-Carer Bedside Compendium

Fees

• Co-contribution for Service
• Medicare Inpatient Ineligibility
• Medicare Inpatient Ineligibility – Maternity

Advocacy

Hand Hygiene

Severe Weather

• Advice Letter
• Survive the Heat
• Heat Health Information

Consumer Feedback

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