Consumer Feedback
Colac Area Health welcomes all feedback regarding our services including compliments, suggestions and complaints. Your feedback helps us to continuously improve the quality and safety of services that we provide to our community. Your feedback informs us of what we are doing well and what we could do better and assists us to address problem areas and to give credit to our staff when it is due. Colac Area Health handles all feedback seriously and confidentially. You may choose to remain anonymous when providing feedback.
Compliments
Complete our online Feedback form or can download a printed Feedback form feedback form if you would like to provide a compliment about any services provided or your experience at Colac Area Health.
Suggestions
Complete our online Feedback form or you can download a printed Feedback form if you would like to provide a suggestion about any services provided or how we could improve your experience at Colac Area Health.
Complaints
Complete our online Feedback form or you can download a printed Feedback form if you have a complaint about any services provided or your experience at Colac Area Health.
You may also lodge a complaint with the Health Complaints Commissioner by calling 1300 582 113 or visit their website.
For Aged Care related complaints you can contact the Aged Care Complaints Commissioner on 1800 550 552 or visit their website
